Terms & conditions

Requesting service

Submitting a service request does not guarantee scheduling or repair availability. JH Automotive reviews each request to confirm whether the concern, vehicle, schedule, and repair type are a good fit for service at our Pensacola shop. New service appointments begin Monday, October 5, 2026. From that date, walk-ins are accepted as capacity allows and do not guarantee immediate service.

Estimates and approval

Repair estimates are provided after inspection or diagnosis. No repair work is performed until approved. Parts and repair labor are quoted separately after diagnosis when repairs are recommended.

Text messages and calls

By providing your phone number and selecting the opt-in box on our service request form, you agree to receive calls and SMS messages from JH Automotive related to service requests, appointments, estimates, repair updates, scheduling, customer support, and service-related notifications.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at (850) 988-3070.

What we need from you

Please give us accurate vehicle and contact information, and confirm your service arrangements with the shop.

Parts and warranty

Qualifying approved repairs using parts supplied by JH Automotive are backed by the warranty stated on the website or repair estimate. JH Automotive does not install customer-supplied parts.

Get in touch

For questions about these terms, call (850) 988-3070.