Privacy policy
Last updated: October 26, 2026
Information you share with us
JH Automotive collects information you provide when booking or arranging service, such as your name, phone number, email address, vehicle details, and service concern. We may collect billing information separately when needed for your customer record or invoices.
How we use it
We use submitted information to review service requests, confirm service fit, schedule appointments, provide estimates, communicate about repairs, support customers, and maintain business records.
Text messages and calls
When you opt in to service-related calls and text messages, you consent to receive calls and SMS messages from JH Automotive related to appointments, estimates, repair updates, scheduling, customer support, and service-related notifications.
Message frequency varies depending on customer interaction and active service requests. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at (850) 988-3070.
Website and advertising measurement
We use Google Analytics and Google Ads to understand website visits and which ads lead to service requests and phone calls. These tools use cookies and similar technologies to process information such as page visits, browser and device information, ad clicks, and completed request events. Our request-conversion events do not include the contact details, vehicle details, or repair concerns entered in the form.
After an ad visit, our website may display a Google forwarding number that connects you to the shop. Google measures call information, including the time, duration and whether the call connected, to help us understand ad performance. We have not enabled Google Ads call recording.
You can manage or block cookies in your browser settings. Google also provides an Analytics opt-out browser add-on. Read Google’s Privacy Policy for information about Google’s data practices and controls.
Your mobile information
Mobile opt-in information and phone numbers collected for SMS communications will not be shared, sold, or transferred to third parties for marketing or promotional purposes.
Information sharing
We do not sell customer personal information. Information may be used with service providers who help operate business systems, communications, scheduling, or customer support, as needed to provide service.
Our online scheduler is provided by Tekmetric. Information you enter in the scheduler is processed through Tekmetric to arrange your appointment with our shop.
Get in touch
For questions about this policy, call (850) 988-3070.