You know how your vehicle usually feels. When the ride or steering changes, we inspect for wear and looseness, explain what we find, and help you understand the repair.
We’ll follow up during business hours to discuss availability.
Changes worth telling us about.
Clunks over bumps
Loose or wandering steering
Uneven tire wear
Find the wear behind the change.
Start with what you feel
A clunk over a bump and loose steering give us different clues. We use your description to guide the inspection.
Inspect the moving parts
We check suspension and steering components for wear or play, including arms, bushings, joints, shocks, struts, and linkage as the concern calls for.
Connect the findings
We explain which components need attention and how the findings relate to your concern, so you can review the recommended work with an estimate in hand.
Repairs can include control arms, bushings, struts, shocks, ball joints, and steering linkage. We review your vehicle and the work involved before arranging the repair.
We’ll confirm diagnostic charges before testing and quote repair parts and labor separately. We won’t order parts or begin repairs until you approve the estimate.
Questions before you visit?
A little more about your concern and the work we can help with.
Does a clunk mean I need new shocks or struts?
The sound alone doesn’t identify the part. We inspect the suspension and steering for wear or play before recommending what needs replacing.
Can you investigate uneven tire wear?
Yes. Uneven tire wear is one of the concerns we check during a suspension and steering inspection. Alignment or tire-related work needs separate review before we can confirm the next step.
What details should I include in my request?
Tell us whether the change happens over bumps, while turning, or during ordinary driving. Include any noises, loose steering, or uneven tire wear you’ve noticed.
Can you help with my vehicle?
We work on most domestic and Asian vehicles. We don’t service European vehicles, diesels, or heavy-duty trucks. Alignments, press work, seized components, and specialized equipment needs require a closer look before we can take on the job. We’ll explain if the work is outside our capabilities. Include your vehicle details when you contact us so we can confirm the work before scheduling.
Our repair warranty
1 year / 12,000 miles
Parts and labor coverage on repairs using parts we supply. We don’t install customer-supplied parts.
Let’s talk about the way your vehicle feels.
Tell us about your vehicle and what you’ve noticed. We’ll contact you during business hours to discuss the next step.
